We are looking for a new team member to help fill the role of customer service representative who will move into a fully licensed agent role. Currently, a licensed or experienced agent is preferred but not required. No experience is needed, just a good attitude and a reliable work ethic. Our third-generation, family-owned business would like to welcome someone who wants to learn and grow. Neely Insurance Agency advocates for a healthy work-life balance as each one of us has a family and knows how important that balance is. Our team will provide you with a wealth of resources for you to succeed in your full potential.

Daily Responsibilities:

Become familiar with products, services, and operations through paid training.

Establish customer relationships and follow up with customers, as needed.

Field inbound calls to the appropriate agent.

Respond to inquiries regarding new and existing business.

Review, rate, and submit business to underwriting with a high level of accuracy.

Actively continue learning, training, and staying up to date with industry standards, compliance, and expectations.

Qualifications:

Excellent communication skills - written, verbal and listening

Detail oriented

Understanding of ethics, compliance, and confidentiality

Proactive in problem solving

Exceptional customer service and interpersonal skills

Property and Casualty license (must be able to obtain)

Job Specifics:

Monday through Friday: 8:30 – 5:00

There are no gimmicky commission scales to worry about

This is not a remote or hybrid position

Salary based on experience, plus bonuses

Paid Time Off

Office closes for all major holidays

Major Medical, Dental, Retirement and other benefit plans available

Apply in person